Privacy Policy for Iron Horse Innovations
Welcome to Iron Horse Innovations. This Privacy Policy outlines how Iron Horse Innovations collects, uses, maintains, and discloses information collected from users (each, a "User") of our online platform and services. This policy applies to our site, all products and services offered by Iron Horse Innovations.
1. Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our online platform. Users may be asked for, as appropriate, name, email address, phone number, vehicle details. Users may, however, visit our site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us.
2. Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our online platform. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
3. Web Browser Cookies
Our online platform may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.
4. How We Use Collected Information
Iron Horse Innovations collects and uses Users' personal information for the following purposes:
- To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our online platform.
- To improve our online platform: We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
5. How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our online platform.
6. Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
7. Your Rights Under GDPR (General Data Protection Regulation)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Iron Horse Innovations aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
8. Compliance with Australian Privacy Principles (APPs)
As an Australian entity, Iron Horse Innovations adheres to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This includes principles related to the collection, use, disclosure, quality, and security of personal information.
9. Changes to This Privacy Policy
Iron Horse Innovations has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
10. Your Acceptance of These Terms
By using our online platform, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
11. Contacting Us
If you have any questions about this Privacy Policy, the practices of our site, or your dealings with this site, please contact us at:
Iron Horse Innovations
228-240 Exhibition Street,
Melbourne, Victoria, 3000,
Australia